Legal & Policy

hi77 Terms and
Conditions

These terms govern your use of the hi77 platform. Please read them carefully before creating an account or placing any bets. By registering on hi77, you confirm that you have read, understood, and agreed to everything on this page.

Last Updated: January 2025
  • Must be 18+ to register and play on hi77
  • One account per person — no duplicates
  • Bonus wagering requirements apply before withdrawal
  • hi77 reserves the right to verify identity
  • Responsible gaming tools available to all players

Acceptance of Terms

By accessing, registering on, or using the hi77 platform in any capacity, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms form a legally binding agreement between you and hi77. If you do not agree with any part of these terms, you must not use the hi77 platform.

These Terms and Conditions apply to all services offered by hi77, including but not limited to the hi77 website, the hi77 Android app, all games available on the platform, the payment system, and any promotional or bonus offers made available to hi77 players.

hi77 may update these terms from time to time. When changes are made, the updated version will be published on this page with a revised date. Continued use of hi77 after any update constitutes acceptance of the revised terms. It is your responsibility to check this page periodically.

These terms are written in plain English to make them as clear as possible for hi77 players in Bangladesh. If anything is unclear, contact hi77 support before registering.

Eligibility

To register and play on hi77, you must meet all of the following eligibility requirements. hi77 takes these requirements seriously and reserves the right to request documentation to verify eligibility at any time.

  • Age: You must be at least 18 years of age. hi77 does not permit anyone under 18 to register or use the platform under any circumstances. Age verification may be requested at any point.
  • Legal capacity: You must have the legal capacity to enter into a binding agreement. If you are acting under any legal restriction that prevents you from entering contracts, you may not use hi77.
  • Personal use: You must be registering and playing on hi77 for your own personal entertainment, not on behalf of another person or as part of any commercial arrangement.
  • Own funds: All funds deposited into your hi77 account must be your own. hi77 does not permit the use of funds obtained through illegal means or funds belonging to third parties.
  • Not self-excluded: You must not be subject to any self-exclusion order or voluntary exclusion that would prevent you from using online gaming platforms.

hi77 reserves the right to refuse registration or suspend an account if there is reasonable suspicion that any eligibility requirement has not been met. Providing false information during registration is a serious breach of these terms and will result in immediate account closure and forfeiture of any balance.

Account Registration

Each person may hold only one hi77 account. Creating multiple accounts — whether under the same name, different names, or using different payment methods — is strictly prohibited. If hi77 identifies duplicate accounts, all accounts will be suspended and any balances may be forfeited.

When registering on hi77, you are required to provide accurate and complete information. This includes your full name, date of birth, and a valid contact method. hi77 uses this information to verify your identity and process payments correctly. Providing false or misleading information is a breach of these terms.

You are responsible for maintaining the security of your hi77 account credentials. Do not share your password with anyone. hi77 will never ask for your password via email, chat, or any other channel. If you suspect unauthorised access to your hi77 account, contact support immediately.

hi77 strictly prohibits the creation of accounts by or for individuals under 18 years of age. Any account found to be in violation of the age requirement will be closed immediately and all funds will be returned to the payment source after verification.

hi77 may require identity verification (KYC) before processing withdrawals or at any point during your use of the platform. This is a standard procedure and is in place to protect both hi77 players and the integrity of the platform. Accepted documents typically include a government-issued photo ID and proof of payment method.

Deposits & Withdrawals

hi77 supports deposits and withdrawals via bKash, Nagad, and Rocket. These are the primary payment methods available to Bangladesh players on the hi77 platform. All transactions are processed in BDT (Bangladeshi Taka).

Deposits on hi77 are typically credited to your account within minutes of a successful transaction. If a deposit does not appear in your hi77 account within 30 minutes, contact support with your transaction reference number and the support team will investigate promptly.

  • Minimum deposit: The minimum deposit amount on hi77 is clearly displayed at the time of transaction. Deposits below the minimum will not be processed.
  • Withdrawal processing: hi77 processes withdrawal requests promptly. Standard processing time is within 24 hours, though most withdrawals complete significantly faster.
  • Withdrawal method: Withdrawals must be made to the same payment method used for the deposit. hi77 does not transfer funds to third-party accounts.
  • Verification before withdrawal: hi77 may require identity verification before processing a withdrawal. This is a one-time process for most players.
  • Bonus wagering: Any active bonus balance must meet the applicable wagering requirement before the associated funds can be withdrawn. See Section 5 for full bonus terms.

hi77 does not charge fees on deposits or withdrawals. However, your payment provider (bKash, Nagad, or Rocket) may apply their own transaction charges. hi77 is not responsible for any fees charged by third-party payment providers.

Bonuses & Promotions

hi77 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms attached to each offer, as well as the general bonus rules set out in this section. Claiming a bonus on hi77 means you accept the terms of that bonus in full.

Wagering requirements apply to all bonuses unless explicitly stated otherwise. The wagering requirement specifies how many times the bonus amount (or bonus plus deposit amount, depending on the offer) must be wagered before a withdrawal can be made. The specific wagering requirement for each bonus is displayed at the time of the offer.

  • Each bonus offer on hi77 is available once per player, per household, and per payment method unless stated otherwise.
  • Bonuses have an expiry period. If the wagering requirement is not met within the stated timeframe, the bonus and any associated winnings will be removed from your hi77 account.
  • Not all games on hi77 contribute equally to wagering requirements. Slots typically contribute 100%, while live casino games may contribute at a lower rate. Check the specific bonus terms for contribution rates.
  • hi77 reserves the right to withdraw any bonus offer at any time. Bonuses already claimed and in progress will not be affected by the withdrawal of an offer.
  • Any attempt to abuse the hi77 bonus system — including but not limited to creating multiple accounts to claim bonuses multiple times — will result in account suspension and forfeiture of all bonus funds.

hi77 bonus terms are always displayed clearly before you claim. If you have questions about a specific bonus offer, contact hi77 support before claiming — not after.

Gameplay Rules

All games available on hi77 are provided by licensed third-party game providers including PG Soft, Jili, JDB, Evolution Gaming, and Spribe. Each game operates according to the rules set by its provider. hi77 does not modify game outcomes, RTP settings, or any other game parameters.

Bets placed on hi77 are final once confirmed. hi77 does not accept requests to cancel or reverse bets after they have been placed and accepted by the game system. In the event of a technical error during a game round, the affected round may be voided and stakes returned to the player's hi77 account.

  • All game results on hi77 are determined by certified RNG (Random Number Generator) systems. Results are not influenced by previous outcomes, bet sizes, or any other external factor.
  • In the event of a discrepancy between the result displayed on your device and the result recorded on hi77's servers, the server record will be considered the authoritative result.
  • hi77 is not responsible for losses resulting from a player's internet connection dropping during a game round. It is the player's responsibility to maintain a stable connection.
  • Maximum win limits may apply to certain games or bonus rounds on hi77. These limits are set by the game provider and will be displayed in the game information where applicable.

Prohibited Conduct

The following activities are strictly prohibited on hi77. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities where applicable.

  • Creating more than one hi77 account, or assisting another person in creating a duplicate account.
  • Using automated software, bots, scripts, or any other tool to interact with hi77 games or the platform in a way that is not through normal manual play.
  • Exploiting software bugs, glitches, or errors in hi77 games or the platform to gain an unfair advantage. Any winnings obtained through exploitation will be voided.
  • Colluding with other players in live casino games or any other multiplayer format available on hi77.
  • Depositing funds obtained through illegal means, or using hi77 for any money laundering activity.
  • Attempting to manipulate the hi77 bonus system by placing offsetting bets, low-risk bets, or any other strategy designed to meet wagering requirements without genuine gameplay risk.
  • Threatening, harassing, or abusing hi77 support staff or other players in any communication channel.

hi77 uses automated and manual monitoring systems to detect prohibited conduct. Accounts found in violation will be closed without prior notice and all funds may be withheld pending investigation.

Responsible Gaming

hi77 is committed to promoting responsible gaming among all players on the platform. Online gaming is intended to be an enjoyable form of entertainment. hi77 provides a range of tools to help players manage their activity and stay in control.

If you feel that your gaming activity is becoming problematic, hi77 encourages you to use the responsible gaming tools available on the platform. These include deposit limits, session time reminders, cooling-off periods, and self-exclusion. All of these tools can be accessed through your hi77 account settings or by contacting support.

  • Deposit limits: Set a daily, weekly, or monthly deposit limit on your hi77 account. Limits take effect immediately and can only be increased after a cooling-off period.
  • Session reminders: hi77 can notify you when you have been playing for a set period of time, helping you keep track of how long you have been active on the platform.
  • Self-exclusion: If you need a break from hi77, you can request a self-exclusion period of 30 days, 90 days, 6 months, or permanently. During self-exclusion, your account will be suspended and you will not be able to log in.

For more detailed information on responsible gaming tools and support resources, visit the hi77 Responsible Gaming page.

Account Termination

You may close your hi77 account at any time by contacting support. Before closure, any pending withdrawals will be processed and any remaining real-money balance will be returned to your registered payment method. Bonus balances that have not met wagering requirements will be forfeited upon account closure.

hi77 reserves the right to suspend or permanently close any account at its discretion, including but not limited to cases where: a player has breached these Terms and Conditions; fraudulent activity is suspected; a player is found to be under 18; or a player has provided false information during registration.

In cases where an account is closed by hi77 due to a breach of these terms, hi77 reserves the right to withhold any balance pending investigation. If the investigation confirms a breach, the balance may be forfeited. If no breach is confirmed, the balance will be returned to the player.

Limitation of Liability

hi77 provides the platform on an "as is" basis. While hi77 makes every effort to ensure the platform is available and functioning correctly at all times, hi77 does not guarantee uninterrupted access or error-free operation. Scheduled maintenance and unforeseen technical issues may occasionally affect platform availability.

hi77 is not liable for any losses — financial or otherwise — resulting from: platform downtime or technical errors; a player's internet connection issues; decisions made by a player during gameplay; or any third-party service failure including payment provider outages.

hi77's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim. This limitation applies to the fullest extent permitted by applicable law.

Changes to Terms

hi77 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the revised terms will be published on this page with an updated date. For significant changes, hi77 may notify players via email or an in-platform notification.

It is your responsibility to review these terms periodically. Continued use of hi77 after any changes have been published constitutes your acceptance of the updated terms. If you do not agree with any changes, you should stop using hi77 and contact support to close your account.

Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering on hi77, please contact the support team. hi77 support is available 24/7 and will respond to all queries in a timely manner.

Email hi77 support at [email protected] — or use the live chat feature available on the hi77 platform for faster responses.


A Platform You Can Trust

These terms exist to protect both you and hi77. Here's what that protection looks like in practice.

Fair and Transparent Rules

Every rule on hi77 is written to be clear and enforceable. There are no hidden clauses designed to catch players out. If something in these terms is unclear, hi77 support will explain it before you commit to anything.

Secure Account Protection

hi77 uses SSL encryption and optional two-factor authentication to keep your account secure. The one-account-per-person rule protects the integrity of the platform for all players.

Clear Bonus Terms

hi77 bonus wagering requirements, expiry dates, and eligible games are always displayed before you claim. No surprises when you go to withdraw — what you see when you claim is what applies.

Fast, Reliable Payments

bKash, Nagad, and Rocket deposits process in under a minute on hi77. Withdrawals are handled promptly with no artificial delays. Payment terms are straightforward and applied consistently.

Responsible Gaming Tools

Deposit limits, session reminders, and self-exclusion are built into hi77 and available to every player. These tools are part of hi77's commitment to keeping gaming enjoyable and within your control.

24/7 Support

hi77 support is available around the clock. Whether you have a question about these terms, a payment issue, or a game query, the support team responds with real answers — not automated scripts.


Ready to Join hi77?

Now that you've read the hi77 Terms and Conditions, create your account and start playing. Deposit with bKash, Nagad, or Rocket and claim your welcome bonus today.